Schedule of Fees of Savings Bank and Savings Certificate

Collection of out station cheques, upto RS 1000= Rs 30/-

Beyond Rs 1000 per Rs 1000/- = Rs3/-

Issue of Duplicate passbook (in the shape of Postage stamps)= Rs10/-
Transfer of a/c from one PO to another PO = free

Supply of ledger copy, For every 30 entries= Rs2/-

Certificate of Balance in SB/RD/TD accounts = free

Certificate of annual interest paid in TD accounts = free

Registration of Nomination or Variation of Nomination other than first ( in the shape of Postage stamps) = Rs1/-

Issue of Fresh Passbook in lieu of used up = free

Issue of Fresh passbook for spoiled one= Rs10/-(in shape of postage)

Issue of Certificate of SAS Commission = Rs1/-

Transfer of PPF account from one P.O to Another = free

Issue of Duplicate Passbook of PPF account = Rs1/-

Issue of duplicate passbook of SCSS account -

For first time= Rs10/-
For 2nd and all subsequent time= Rs20/-

Issue of Certificates of Holding of Savings accounts or savings Certificate = free

Issue of Certificate of accrual of annual interest = free

Transfer of SCSS account from one PO to another
1.Where amount of deposit is less than one lakh= free
2.Where amount of deposit is above Rs.one lakh
(a) for first transfer per lakh= Rs5/-
(b) for second transfer per lakh = Rs10/-

Issue of duplicate NSC (per certificate) = Rs5/-

Conversion of NSC from one denomination to another (per certificate) = Rs5/-

Transfer of NSC from one person to another (per certificate)= Rs5/-
2nd registration of nomination or variation of nomination of NSC (per certificate) = Rs5/-

Pledging or pledge releasing of NSC Certificate (per certificate) = Rs5/-

Transfer from deceased holder to heir of NSC ( per certificate)= Rs5/-

Certificate of discharge of NSC (per registration NO).= Rs5/-

For attestation of specimen signature of SB depositor for purpose other than SB work per attestation= Rs10

MCQ on Money Orders

1) Cost of single MO forms is
A) 0.50 paise    
B) 0.25 paise 
C) Rs 1/-     
D) Free of cost  
 Ans:0.25 paise

2)  The book of MO form contain
A) 50 forms    
B) 100 forms 
C) 25 forms    
D) 200 forms  
 Ans: 50 forms  

3) The daily MO issue journal and MO paid  list prepared in
A) MO-2, MO-4
B) MO-4, MO14
C) MO 17, MO 18
D) None of these
Ans: MO-2, MO-4

4) MO issue journal prepared in
A) Single copy
B) In duplicate
C) In triplicate
D) In quadruplicate
Ans: In triplicate
Note : For HO duplicate, SO triplicate

5) Mark the incorrect option
A) MO check list prepared in MO-70
B)HVMO list prepared in MO-75
C)Register of MO received prepared in MO-3
D)None
Ans: None

6) MO becomes void
A)At the beginning of the month following the month of its issue.
B)At the end of the  month of issue
C)At the end of the month following the month of its issue
D)None of these
Ans: At the end of the month following the month of its issue.

7) The official who initial in the Postman book in token of receipt of MO acknowledgement is
A) Regn PA
B) Postmaster
C) Treasurer
D) MO paid PA
Note: MO paid PA

8)  A money order received for payment to minor of 5 year old is paid to
A)Parent or guardian
B)Minor himself
C)Any elder available at the given address
D) None of these
Ans: Parent or guardian

9)The round and oblong MO stamp must always remain under lock and key in personal custody of
A) Regn PA
B) MO PA
C) Postmaster
D) None of these
Ans: Postmaster

10) If the payee refuses to take MO payment, MO should be
A)Kept in deposit for 7 days
B)Returned to RLO
C)Returned to remitter at once
D)Returned to the remitter after 10 days
Ans: Returned to remitter at once

11)  When a remitter presents MO form filled in regional language which is not known at the office of payment, the MO issue PA
A)Translates into English
B)Dispatches the MO form as it is
C)Insists the customer to fill the form in English
D)Refused to book the MO
Ans: Translates into English

12) If a MO is lost after payment
A)Duplicate MO will be prepared by office of issue
B)Duplicate mo will be prepared by office of payment
C)Certificate of payment will be prepared by office of payment
D) Memo of admission of payment will be prepared by office of issue and on receipt, the office of payment will get the signature of the payee in the memo and forward it to the Audit Office.
Ans: D

13) If the remitter presents an application requesting postmaster of office of issue to change  the name of payee, the fee to be collected is
A) Second commission in cash
B)Free
C)Second commission in shape of postage stamp affixed on the application
D) None of these
Ans: Second commission in shape of postage stamp affixed on the application

14) Fee for redirection of an Inland MO is
A) Double of MO commission
B) Equal to the MO commission
C) Hal of MO commission
D) Free of cost
Ans: Free of cost

15) The amount of commission on a Service money order for Rs 5000 is
A) Rs 250/-
B) Half rate of normal MO
C) Nil
D) None of these
Ans: Nil.

16) The stamp impressed on MO form received for payment is
A) Oblong stamp
B) Round MO stamp
C) Date stamp
D) Name stamp
Ans: Round MO stamp

17) If a MO is repaid to the remitter, his signature should be obtained on
A)Only in the MO receipt portion
B)Both in the receipt and acknowledgment portion
C)Only in the acknowledgement portion
D)Only in postman book
Ans: Only in the MO receipt portion

18) If there is a discrepancy of less than Rs 10/- between the amount entered by the remitter and by the office of issue
A)MO issue returned to the office of issue for necessary correction
B)MO is paid only after confirming the value of MO by fax/telegram
C)The amount written by the remitter is paid and irregularity reported to office of issue
D) None of these
Ans: The amount written by the remitter is paid and irregularity reported to office of issue

19) Application for the payment of void MO should ordinarily be made within
A)One year from the date of issue of the money order
B)Two year from the date of issue of the money order
C)Six month from the date of issue of the money order
D) None of these
Ans: One year from the date of issue of the money order

20) If a payee of the VPMO (sender of the VP article) for Rs 400/- is deceased, then the VPMO should be
A) Returned to the addressee of the VP article
B) paid to the claimant in the presence of alliterate witness
C) Returned to Audit office as unpaid
D) Paid to the claimant after obtaining indemnity bond with one surety
Ans: Paid to the claimant after obtaining indemnity bond with one surety

21)  Money order issued at BO will be
A)Will be numbered examined and issued at the account office as MO presented at the window
B)Forwarded to HO for further action
C)MOs cannot be booked at BO
D) None of these
Ans:Forwarded to HO for further action

22) The MOs for payment at the office of payment will be received from the
A) Delivery department
B) The Postmaster
C) The regn department
D) Deposit department
Ans: The regn department

23) The MOs paid at BOs will be accounted for
A) At the accounts office
B) At the HOs along with its paid MOs
C) Separately at the Audit office
D) None of these
Ans: At the accounts office

24) The commission on MO can be refunded if the
A)MO is repaid to remitter
B)MO is wrongly returned back to remitter
C)The value of MO is defrauded
D)The commission in no case be refunded
Ans: The commission in no case be refunded

25) The remitter can be altered the office of payment of the payees address
A) On payment of second commission
B) Without any fees
C) Not permissible
D) Only can ask repayment to him
Ans: Without any fees

26) All head and sub offices journal of money order paid are sent to audit
A) Daily
B) Weekly
C) Twice in the month
D) Monthly
Ans: Twice in the month

27) When MOs are paid to departmental pensioner, a life certificate should be signed on the back of the acknowledgement portion of the MO form by
A) Near relatives  of the pensioner
B) A gazetted officer
C)Postman
D) MO clerk
Ans: Postman

28) Memo of admission of payment is obtained
A)When duplicate money order are issued
B)When a money order is lost before payment
C)When a money order is lost after payment
D) When money order was paid to a person other than the payee.
Ans: When a money order is lost after payment.

29) Money order issued at the POs will be dispatched
A) Along  with other unregistered mail of the PO
B)MO bundles will be made and the bundles dispatched along with labeled bundles of unregistered mails
Separate MO
C)bundles will be prepared and transferred to registration PA for dispatch along with registered mails
D) enclosed in R bags
Enclosed in separate bag and dispatched
Ans: bundles will be prepared and transferred to registration PA for dispatch along with registered mails

30) Memo admission of payment in form MO 10(a) is prepared
A)When a MO loss after payment
B)When a MO loss before payment
C)Either A or B
D) None
Ans: When a MO loss after payment

MCQ on Consumer Protection Act,1986

1)The Consumer protection act 1986 enacted in
(a) 24 Dec1986
(b) 24 Oct 1987
(c) 24 Oct 1986
(d) 15 June 1986

Ans: 24 Dec 1986

2) The Consumer protection act 1986 extends to
(a) The whole India
(b) The whole India except Jammu and Kashmir  
(c) The whole India except Nagaland tribal area
(d) Both (b) & (c) 

Ans:The whole India except Jammu and Kashmir  

3) In  case of death of a consumer who can prefer compliant under Section 2(1)(b)(v) of Consumer Protection Act 1986 ?
(a) his legal heir or representative
(b) State Government
(c) consumer association registered under the Companies Act, 1956
(d) No one can prefer complaint

Ans: his legal heir or representative

4) As per Section 2(1)(a) of Consumer Protection Act 1986, 'appropriate laboratory' means a laboratory or organisation

(i) recognised by the Central Government
(ii) recognised by a State Government
(iii) financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect

Codes: 
(a) (i) & (ii)
(b) (ii) & (iii)
(c) (i) & (iii)
(d) (i), (ii) & (iii)

Ans:  (i), (ii) & (iii)

5) Which Section of the Consumer Protection Act 1986 states about 'unfair trade practice'?

(a) Section 2(1)(d)
(b) Section 2(1)(r)
(c) Section 2(2)(r)
(d) Section 3(1)(b)

Ans:Section 2(1)(r)

6) Which Section of the Consumer Protection Act 1986 states about 'the Central Consumer Protection Council'?

(a) Section 7
(b) Section 2
(c) Section 5
(d) Section 4

Ans: Section 4

7) Who shall be the Chairman of the Central Consumer Protection Council?
(a) The Minister in charge of consumer affairs in the Central Government
(b) The Minister in charge of consumer affairs in the State Government
(c) The Prime Minister  
(d) The Speaker of Lok Sabha

Ans:The Minister in charge of consumer affairs in the Central Government

8) Which Section of the Consumer Protection Act 1986 states about the objects of the Consumer Protection Councils?
(a) Section 5
(b) Section 11
(c) Section 6
(d) Section 7

Ans: Section 6

9)  As per section 2(1)(b) of Consumer Protection Act 1986, "complainant" means 
(a) a consumer
(b) any consumer association registered under the Companies Act, 1956
(c) the Central Government or any State Government,
(d) All the above

Ans: All the above.

10)  As per section 2(1)(c) of Consumer Protection Act 1986, "complaint" means any allegation in writing made by a complainant that a trader or service provider has charged for the goods or service a price in excess of the price 

(a) fixed by or under any law for the time being in force
(b) displayed on the goods or any package containing such goods 
(c) displayed on the price list exhibited by him
(d) agreed between the parties;

Codes: 
(a) (a), (b) & (c)
(b) (a), (c) & (d)
(c) (a), (b) & (d)
(d) (a), (b), (c) & (d)

Ans: (a), (b), (c) & (d)

11) The Central Council shall convene at least ..............  meeting in every year. 
(a) Two
(b) One
(c) Three
(d) There is no such condition

Ans: One

12)  Which section of the Consumer Protection Act 1986 states about 'the State Consumer Protection Councils'?
(a) Section 7
(b) Section 6
(c) Section 5
(d) Section 8

Ans: Section 7

13)  Who shall be the Chairman of the State Consumer Protection Councils
(a) The Minister in charge of consumer affairs in the Central Government
(b) The Minister in charge of consumer affairs in the State Government
(c) The Chief Minister of the State 
(d) The Governor of the State

Ans:The Minister in charge of consumer affairs in the State Government.

14) The State Council shall held ............... meetings every year.
(a) One
(b) Three
(c) Two
(d) Four

Ans: Two

15) Which Section of the Consumer Protection Act 1986 define “spurious goods and services” as such goods and services which are claimed to be genuine but they are actually not so

(a) Section 2(1) (oo)
(b) Section 2(2) (p)
(c) Section 2(1) (ao)
(d) Section 2(1) (po)

Ans: Section 2(1) (oo)

16)  How many non-official members can be nominated by the Central Government to the State Consumer Protection  Council?
(a) 15
(b) 10
(c) 5
(d) 20

Ans: 10

17) Which Section of the Consumer Protection Act 1986 stipulate that the State Government shall establish for every district a council to be known as the District Consumer Protection Council ?

(a) Section 8(C)
(b) Section 7
(c) Section 9
(d) Section 8(A)
Ans: Section 8(A)

Note: CCPC 4, SCPC 7, DCPC 8 a

18) Who shall be  the Chairman of District Consumer Protection Council ?

(a) Collector of the district
(b) District Judge
(c) President of District Panchayath
(d) District Labour Commissioner

Ans: Collector of the district

19) The District Council shall held ............... meetings every year.
(a) One
(b) Three
(c) Two
(d) Four

Ans : Two

20)  President of the District Forum shall be  a person who has been, or is qualified to be a ....................

(a) District Judge
(b) District Collector
(c) Musif Court Judge
(d) High Court Judge

Ans: District Judge

21)  Each District Forum shall consist of ............. number of members (excluding president), one of whom shall be a woman
(a) 4
(b) 2
(c) 3
(d) 5

Ans: 2

22) What is the minimum age to be appointed as the member of consumer dispute redressal forum/commission ?
(a) 35
(b) 40
(c) 25
(d) 20

Ans: 35

23)  For appointing as member of the consumer dispute redressal forum/ commission, at least .................. years experience in dealing with problems relating to economics, law, commerce, accountancy, industry, public affairs or administration is required?
(a) 15 years
(b) 5 years
(c) 10 years 
(d) 7 years

Ans: 10 years

24) Who is the Chairman of the selection committee constituted for appointing chairman and members of the District Forum (CDRF)?
(a) President of the State Commission  
(b) Chief Justice of the High Court
(c) Secretary in charge of the Department dealing with consumer affairs in the State   
(d) Minister in charge of the Department dealing with consumer affairs in the State

Ans:President of the State Commission.

25) Every member of the District Forum shall hold office for a term of ............. 
(a) Five years or up to the age of sixty five years, whichever is earlier
(b) Six years or up to the age of sixty five years, whichever is earlier
(c) Five years or up to the age of sixty years, whichever is earlier
(d) Six  years or up to the age of sixty seven years, whichever is earlier

Ans: Five years or up to the age of sixty five years, whichever is earlier

26) The opposite party  should give his version of the compliant within a period of  ............... days  before the CDRF.

(a) 21 days
(b) 30 days
(c) 45 days
(d) 60 days

Ans : 30 days
Note: Opposite party 30, CDRF 21

27)  Every proceeding before the District Forum shall be deemed to be a judicial proceeding within the meaning of sections ............  and .............. of the Indian Code (45 of 1860).
(a) Section 193 and 228
(b) Section 195 and 230
(c) Section 173 and 229
(d) Section 190 and 225

Ans:Section 193 and 228

28) Appeal against the order of District Forum can be preferred before the State Commission within a period of ............. days from the date of the order
(a) 60 days
(b) 45 days
(c) 30 days 
(d) 90 days

Ans: 30 days

29)  Every member of State CDRC shall hold office for a term of ................... 
(a) Five years or up to the age of sixty-seven years
(b) Five years or up to the age of sixty-five years
(c) Six years or up to the age of sixty-seven years
(d) Six years or up to the age of sixty-five years

Ans: Five years or up to the age of sixty-seven years.

30) Appeal against the order made by the State Commission can be preferred before the National Commission within a period of ............... days from the date of the order.
(a) 45 days
(b) 35 days
(c) 30 days
(d) 60 days

Answer: 30 days

31) The appeal filed before the State Commission or the National Commission shall be  disposed of within a period of ........... days from the date of its admission
(a) 90 days
(b) 120 days
(c) 60 days
(d) 30 days

Ans: 90 days.

32) The President of National CDRC shall be a person who  is or has been
(a) a Judge of the High Court
(b) a Judge of the Supreme Court
(c) a Chief Justice of the High Court
(d) a well known jurist 

Ans:a Judge of the Supreme Court.

33) The National CDRC consist of President and ................... number members, and one of whom shall be a woman. 
(a) Three 
(b) Five
(c) Four
(d) Six

Ans: Four

34)  The State CDRC have the original jurisdiction over the  complaints where the value of the goods or services and compensation claimed exceeds rupees ............... but does not exceed rupees .....................
(a) Rupees 50 lakhs and 1 Crore
(b) Rupees 20 lakhs and 1 Crore
(c) Rupees 20 lakhs and 2 Crore
(d) Rupees 10 lakhs and 1 Crore

Ans: Rupees 20 lakhs and 1 Crore

35) Every member of National CDRC shall hold office for a term of ................... 

(a) Five years or up to the age of sixty seven years
(b) Five years or up to the age of seventy years
(c) Six years or up to the age of seventy years
(d) Five years or up to the age of sixty five years

Ans: Five years or up to the age of seventy years.

36) Appeal against the order of National Commission can be preferred before
(a) The President
(b) The Supreme Court of India
(c) The Ministry of Consumer Affairs
(d) No such option is available

Ans:The Supreme Court of India

37)Appeal against the order of National Commission can be preferred before the Supreme Court of India within a period of ............  days from the date of the order
(a) 45 days
(b) 60 days
(c) 30 days
(d) 90 days

Ans: 30 days

38)  Which Section of the Act states that appeal against the order of National Commission can be preferred before the Supreme Court of India ?
(a) Section 21
(b) Section 22
(c) Section 24
(d) Section 23

Ans: Section 23

39) If appeal has to be filed before the Supreme Court, the appellant is required to deposit ........... percentage of amount in terms of an order of the National Commission or rupees ------------, whichever is less.

(a) 50% and Rs.50,000/-
(b) 40% and Rs.50,000/-
(c) 50% and Rs.35,000/-
(d) 40% and Rs.60,000/-

Ans:50% and Rs.50,000/-

40)  As per Section 26 of the Act, if a complaint instituted before the District Forum, the State Commission or the National Commission, is found to be frivolous or vexatious, it shall make an order that the complainant shall pay to the opposite party such cost, not exceeding .................... 
(a) Rs. 1000/-
(b) Rs.10000/-
(c) Rs. 5000/-
(d) Rs. 2000/-

Ans: Rs.10000/-

41)  If a trader or a person or the complainant fails to comply with any order made by the District Forum, the State Commission or the National Commission, they shall be punishable 

(a) with imprisonment for a term less than one month
(b) with imprisonment for a term less than one year
(c) with imprisonment for a term less than one month but which may extend to three years
(d) with imprisonment for a term less than one month but which may extend to one year

Ans: With imprisonment for a term less than one month but which may extend to three years

42)  The National Consumer Disputes Redressal Commission (National Commission) shall have jurisdiction to complaints where the value of the goods or services and compensation, if any, claimed exceeds rupees
(a) One crore 
(b) 50 lakh
(c) 2 crore
(d) 75 lakh

Ans: One crore 

43)  The salary or honorarium and other allowances payable to the members of the National Commission shall be prescribed by ......................
(a) Central Government
(b) President 
(c) Supreme Court
(d) High Court

Ans: Central Government

44) The number of official and non-official members in District Consumer Protection Council is prescribed by ...............
(a) Central Government
(b) State Government
(c) Governor of the State
(d) State High Court 

Ans: State Government

45) The salary or honorarium and other allowances payable to the members of the District Forum shall be  be prescribed by ....................
(a) The Governor of the State
(b) The National Commission
(c) The Central Government
(d) The State Government

Ans: The State Government.

46) Every order made by the District Forum shall be signed by its 
(a) President only
(b) President and the member
(c) Members who conducted the proceeding
(d) Either (b) or (c)

Ans:Either (b) or (c)

47)  The President of the State CDRC shall be a person who is or has been a 
(a) Judge of a Supreme Court
(b) Judge of a High Court
(c) Judge of a District Court
(d) A well known jurist 

Ans:Judge of a High Court

48) The CDRF shall settle the complaint within a period of ........... where the complaint does not require analysis or testing of commodities and within ............  if it requires analysis or testing of commodities:
(a) 60 days and 90 days
(b) 30 days and 45 days
(c) 3 months and 5 months
(d) 1 months and 3 months

Ans: 3 months and 5 months

49) The CDRF (District Forum) shall refer a copy of the admitted complaint to the opposite party  within ................... days from the date of its admission for giving reply about the compliant.
(a) 21 days
(b) 30 days
(c) 25 days
(d) 15 days

Ans: 21 days

50) The District Forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation claimed does not exceed ..................... rupees
(a) 50 lakhs
(b) 20 lakhs
(c) 10 lakhs
(d) 5 lakhs

Ans: 20 lakhs

Important MCQs for IPO Exam

1) Railway Mail service working on Railway or river streamer lines is called

a) Mail Office
b) Bag Office
c) Transit section
d) Transit mail office

Answer: Transit section

2)The list showing the manner in which the articles must be dispatched is
a) Sorting list
b) Due mail list
c) A order
d) B order

Answer Sorting list

3)A branch of RMS where closed bags are received and dispatched sorting of letter is not done in this unit mail agent or mail guard is in charge of this unit is a

a) Transit office
b) Head office
c) Transit mail office
d) None of the above

Answer: Transit Mail Office

4)A main office of group of post offices consisting of itself and a number of smaller offices called sub and branch office which have been placed under its Account jurisdictions is called as

a) Head Post Office
b) First class post office
c) General Post Office
d) None of these
Answer: Head Post Office

5)The minimum number of bags which a UBO will be authorised to keep will generally be equal to the number of bags required for
despatch for the day plus:
(A) 10%
(B) 20%
(C)25%
(D)50%

Answer: 10%.

6)Bill of franking machine used is prepared in form
A) MS-10
B) MS-11
C) MS-12
D) None
Answer: MS-10

7)Monthly sorting order is issued by
a) PMG
b) SSP/SP
c) DG Posts
d) CPMG
Answer: CPMG

8)A "station bundle" is justified when there are more than
a) 5 UR of the letter mail
b) 10 UR of the letter mail
c) 14 UR of the letter mail.
d) None of these.
Answer: 14 UR of the letter mail

9)Physical verification of bags should be done by every Unit Bag Office, District Bag Office and
Administrative Office on the 1st of:
(A) Each month
(B) January, April, July & October
(C) April and October
(D) January every year

Answer: April and October

10)For any new projects, expansions, modernization/modification of the existing projects involving an expenditure of Rs.... crores and above these guidelines are
applicable.
A) 2
B) 3
C) 5
D) None
Answer: 5 crores

11).  ........ under the control of the
Commission has had occasion to examine and comment upon works undertaken by
public sector undertakings.
A) CPWD
B) CVC
C) CTEO
D) None
Answer:CTEO
Note: Commission means CVC

12) Public Procurement Policy for MSES, Order 2012 mandates for minimum .... of procurement of annual requirement of goods and services by all the Central Ministries
/Departments / PSUs from the MSEs.
A) 10%
B) 20%
C) 30%
D) None
Answer : 20%

13) CPPP is  ....
A) Central Private Procurement Portal of Government of India
B) Civil Public Procurement Portal of Government of India
C) Central Public Procurement Portal of Government of India
D) None

Answer: Central Public Procurement Portal of GOI

14)Undelivered Acknowledgements cards are to be destroyed after: -
(a) 15 days
(b) 1 month
(c) 4 months
(d) None of the above.
Answer: 4 months

15) Rate of printed post card is
a) Rs 1 b) Rs 2/- c) Rs 5/- d) Rs 6/- Answer: Rs.6/-

16) Documentation in Form CN-23 accompanying international mail articles serves the purpose of:
(A) Despatch Note
(B) Customs declaration
(C) Statement of charges
(D) Report in respect of irregularities
Answer: Customs Declaration

17)The loss of a Speed Post article should be reported to the Police through FIR if the value of the contents of the article is:

(A) 2,500/- or more
(B) 4,000/- or more
(C) 5,000/- or more
(D) 10,000/- or more
Answer: 5,000/- or more

18)While closing a Registered bag containing cash bag it should be sealed with:
(A) Date seal
(B) Registration seal
(C) Insurance seal
(D) Cash seal
Answer: Insurance Seal.

19) If an UR article is received in open and torn condition at the office of delivery,
a) Returned to RLO
b) Returned to the sender
c) Entrusted to postman for delivery enclosed in a protected cover
d) None of these
Answer: Entrusted to postman for delivery enclosed in a protected cover.

20) Bill mail service  was introduced
a)  Mar 1999
b) Jan  2004          
c) Sep 2003
d) Aug 2002
Answer: March 1999

21) When did the VP system introduced?
a) 1877 b) 1882
c) 1880 d) None of these
Answer: 1877

22) Speed Post service launched  
a) 1st Apr  1999
b) 1st Aug 1986
c) 1st Apr 2001
d) Aug 2002

Answer: 1st Aug 1986

23) The RMS  service   was started
a) 1907 b) 1916 c) 1914 d) 1911
Answer: 1907

24) Who is the designated authority to enter into agreement on behalf of the Department for providing BNPL facility for Speed Post service at Head Post Office ?
a) Head of the Circle
b) Divisional Head
c) DG Post
d) None of these
Answer: Divisional Head

25) When did  the first Air Mail service started ?
a) 1915 b) 1916
c) 1914 d) 1911
Answer: 1911

26) The  rate of ePost is
a) Rs 5 per page A4 size
b) Rs 6 per page A4 size
c) Rs 10 per page A4 size
d) Free
Answer: Rs.10/- per page A4 size

27) If a customer  booking speed article  for Rs 50,000/‐ to 1,00,000/‐ in a month  then  what is the rate of  discount  applicable for the speed booking ?

a) 5% b) 3%
c) 4% d) None of these

Answer: 5%

28) Due mail and sorting list a particular PO is issued by
a) The PM of the concerned PO
b) Sub divisional Inspector
c) The supdt of Post office concerned
d) ASP

Answer: The SPOs concerned.

29) What is the minimum service for availing LTC?
(a) One year of continuous service on the date of journey
(b) Two years of continuous service on the date of journey
(c) Three years of continuous service on the date of journey
(d) Four years of continuous service on the date of journey
Answer: One year of continuous service on the date of journey.

30) Which one of the following kinds of leave is not recognised form of
leave
A) earned leave
B) casual leave
C) commuted leave
D) half pay leave
Answer: Casual leave

31) Maximum accumulation of earned leave to government servant
is
A) 180 days
B) 240 days
C) 300 days
D) 300 + 15 days

Answer: 300+15 days

Important Bits for IPO Examination

1)Parcel may be detained in the office of delivery after serving intimation up to a

a)8 days
b)15 days
c)7 days
d)May be return to sender
Answer: 7 days

2)Insured bags/insured bundles received must be opened

A) By the treasurer in the presence of Postmaster
B)By the registration PA
C)By the Postmaster
D) By the registration PA in the presence of the Postmaster

Answer: By the registration PA in the presence of the Postmaster

3)Acknowledgement card attached to an unclaimed/returned registered article for redelivery to sender should be

A) Delivered back to sender along with article
B)Filled along with delivery slips
C) Destroyed
D) None of these
Answered: Destroyed

4)Redirection fee due on refused inland parcel on redelivery to sender

A) Can be cancelled without any restriction.
B)Can be cancelled
C)Can be cancelled when delivered at the office of issue/at the same post town
D) None of these
Answer: Can be cancelled when delivered at the office of issue/ at the same post town.

5)Limit of insured articles that can be entrusted to a postman for deliver in his beat is

a)Up to Rs 250/-b)Up to Rs 600/-
c)Up to Rs 500/-d)Up to Rs 5000/-

Answer: Up to Rs.500/-

6)The charges to be collected when a registred letter already delivered is presented with a revised address for registration.

A) Cannot be registered
B) Fresh postage and registration charges to be paid
C) Postage alone to be collected
D)Fresh registration fee is to be collected
Answer: Fresh registration fee is to be collected.

6)Ist class foreign inward mail on redirections are eligible for free redirection

a)Up to the new address
b)Within India
c)Not eligible for air transmission
d)Cannot  be redirected
Answer: Within India

7)Undelivered packets containing Registered Newspaper  return to sender

a)On the same day
b)After 7 days
c)After 15 days
d)After one month
Answer: After 7 days

8)Particulars of window delivery ticket issued should be entered in

A) Postmaster Order book
B) Postmaster Daily dairy
C) Register of window delivery tickets(MS 23)
D) All the above
Answer: Register of window delivery tickets (MS 23)

9)The unpaid station bundle addressed to the office should be
A) Opened by the delivery PA
B) Taken by the Postman for delivery
C) Made over, unopened , by the delivery PA, to the Postmaster
D)None of these

Answer: Made over, unopened, by the delivery PA, to the Postmaster.

10)In case of inward unpaid foreign mails, the article can be taxed

a)By any post office
b)By only the Head Post office
c)By the office of exchange in India
d)By the RMS office only

Answer: By the office of exchange in India.

11)Preliminary sorting of mails is done by

a)Mail Office
b) Returned Letter Office
c)Post Office
d)Head office
Answer: Post Office

12)When a VP article is redirected, intimation should be served to

a)Office of posting
b)The addressee
c)The sender
d)The concerned

Answer: Office of posting

13)A letter delivered to an addressee can be reposted within the post town for redirection

a)After getting redirection fee
b)After getting 50% of redirection fee
c)After collecting  fee equal to postage
d)Free of cost
Answer: Free of cost
Note: With in free, Out of -- 50%

14)Notice of hours business for Branch office will be supplied by

a)The Divisional Supdt.
b)The Head Postmaster
c) The account office
d)Sub divisional Inspector
Answer: Sub Divisional Inspector.

15)Notice of hours of Business for PO/RMS offices should be supplied by

a)Head Post master
b)Asst. Supd to PO
c)Postmaster General
d)Sr. Supdt of Pos/ Supdt. of Pos. of the division

Answer: Sr. Supdt of POs/ Supdt. of POs of the Division.

16)To avail registered journals facility at least ____  regd articles has to be booked monthly

a)150b)200  c)250d)500
Answer: 200

17)The sender of an inland regd article may obtain attested copy of the addressees receipt on application made to the Post office within_____ of the date on which the addressee signed the original receipt.

a)3 months
b)4 months
c)6 months
d)One year
Answer: 6 months

18)Metal token has to be returned , if the Sorting assistant

a)Goes on leave
b)Transfer to other HRO
c)Dismissed/Removed from service
d)All the above
Answer: All the above

19)Information from RMS records asked for by any Govt officer be given

a)With the specific orders of the division head
b)With the specific orders of the DG posts
c)With the specific orders of the Head of the circle
d)None of these

Answer: With the specific orders of the Head of the Circle.

20)A metal of token authorized to type must be carried by all RMS officials except
a)Van attendants
b)Mail guard
c)Supervising officer
d)None of these
Answer: Supervising officer.

21)When an official on duty in a mail van is attacked with any serious illness, the Mail Agent / Mail Guard should communicate the fact to

a)The Guard of the train
b)The Superintendent
c)The Record officer
d)All the above

Answer: All the above

22)The authority competent to relax the provision of office attendance at RO is

a)The supdt. of RMS
b)The record/sub record officer
c)The sub divisional Inspector
d)The Head of the circle

Answer: The Head of the Circle

23)Pretecting bags containing articles marked by Parcel post

A)To be entered in the mail list under unusual mail
B)To be entered under due mails
C)To be included in the total unusual mails entered at the top of the mail list with suitable remarks
D)None of these
Answer:To be included in the total unusual mails entered at the top of the mail list with suitable remarks.

24)Express mail bags/express bundles mean

A) The mail which should opened first and taken for sorting immediately
B) The mail will be received/ dispatched through express trains
C)The bags containing accountable articles
D)None of these
Answer:The mail which should opened first and taken for sorting immediately.

25)Before closing the work of the set for the day the work paper s must be examined by
a)The Head Sorting Assistant
b)The Senior most PA
c)HRO
d)None of theseAns:
Answer:The Head Sorting Assistant

Bits from Paper 2 of IPO Exam,2011

Overstayal of leave debited to HPL account leave salary:
Does not count for increment

Ceiling of availing EL at a time if leave spent in India is:
180 days

The number of days of EL that can be encashed at the time of LTC on a single occasion is:
  up to 10 days.

The leave which is independent of duty period  is:
casual leave

The  maximum up to which Hospital leave in combination with any other kind of leave can be sanctioned is :
28 months

The maximum period upto which Special Disability leave can be sanctioned is:
24 months.

Maternity leave is not admissible for:
Miscarriage including abortion

In case of availing child care leave, the age of dependent disabled children is up to :
22 years

Combination of leave is not permissible in case of:
Casual leave with Earned leave

The following kind of leave cannot be commuted into any other kind of leave:
Casual leave

Encashment of Earned leave with a balance of 34 days EL on account of availing LTC for the first time is limited to :
4 days

The rate of Special Allowance on passing JAO(Civil) examination for the first year is:
Rs. 80 per month

If the amount of increment comes to Rs.1900. 70 paisa, the amount of increment on rounding off will be:
Rs. 1900/-

Joining Time admissible for temporary transfer under Rule 4(1) of Joining Time Rules is:
Not admissible

Period of overstayal of joining time will not count as service for calculating :
Half pay leave

The rate of increment under CCS( RP) Rules, 2018 is:
3% of total Band Pay and Grade Pay

A review of all types of suspension except deemed suspension  has to be made within:
90 days

How is the claim of postman for TA for conveying cash regulated?
Travelling allowance as for journeys on tour is admissible .

Conveyance allowance is granted average running kilometres on duty per month is more than:
200 kilometres

When is the Government servant deemed to have relinquished claim for TA?
The claim is not preferred within 2 month from the date of it became due

The following modes of conveyance and do not qualify for grant of conveyance allowance:
Travel by foot or on bicycle

What is the beginning or ending point of a journey on transfer?
Actual residence

Daily allowance is admissible if the place of duty is beyond a radius of ________ kms from the headquarters:
8

What is the eligibility to TA of a Postal official transferred to a place of choice on completion of tenure in the old post?
Entitled for TA on transfer

Maximum period for which the daily allowance is allowed for continuous halt is:
180 days

The cycle allowance  can be granted by:
Heads of Divisions,  Postmasters Group A and  B

Which interruption shall entail forfeiture of  Past Service ?
Dismissal from service

Bits on Indian Constitution

For the first time, British Parliament enacted which laws for the British Government to govern in India—
(A) Govt. of India Act 1857
(B) Govt. of India Act 1858
(C) Govt. of India Act 1891
(D) Govt. of India Act 1888
Answer: Govt. of India Act 1857.

Under the British Rule when ‘Dyarchy Governing System’ was introduced for the first time—
(A) Govt. of India Act 1919
(B) Govt. of India Act 1929
(C) Govt. of India Act 1925
(D) Govt. of India Act 1935
Answer: Govt. of India Act 1919

Under which Schedule of the Constitution every member of Parliament takes oath or affirmation—
(A) First
(B) Third
(C) Fifth
(D) Sixth
Answer : Third

Whom the Rajya Sabha has the power for removal—
(A) Speaker
(B) Deputy Speaker
(C) Council of President
(D) Deputy Chairman
Answer: Deputy Chairman.

Which Constitutional article defines the provisions in case of failure of constitutional machinary in States—
(A) Article 356
(B) Article 358
(C) Article 359
(D) Article 369
Answer: Article 356

Who declares the financial emergency?
(A) President
(B) Prime Minister
(C) Finance Minister
(D) None of the above
Answer: President of India.

Previous Bits from Paper 1 for the year 2011

What is COD parcel in foreign parcel category?
Cash on Delivery Parcel

What is the maximum weight of
aerogramme?
3 grams.

What is the enquiry fee for complaint regarding foreign registered later with Advice of Delivery?
No enquiry fee is necessary.

If any foreign parcel is returned to sender for having contained prohibited article, what is the liability of the sender?
The charges for conveyance resulting there from are recoverable from which sender.

What is the maximum weight of 'Small Packets' for foreign countries?
1 kg

What is the registration charge for 'Bulk bag' to foreign countries?
Rs.200/-.

Name the countries for which money order services are available from India?
Nepal and bhutan

How many copies of customs declaration to be filled in by the sender and given for booking foreign parcel in India?
In Duplicate

When remittance is made to a SO through a special carrier, in which document  a remark  should be written for the information of the SPM as to how money  was sent?
In SO Slip.

What type of post offices maintain complaints and suggestion book?
All type of post offices

Who will prepare cash SO slip at  head office?
Sub Account PA

What is the redirection fee for an Inland registered parcel?
50% of the initial postage

What is the Annual fee for Post Box and post Bag together?
Rs.250/-

Who is responsible to maintain service books of all postal establishment in a Postal Division?
Head Postmaster

Who has to prepare the Memorandum of distribution of work for a Sub office ?
Sub Postmaster

What is the insurance fee for an article insured for Rs.200/-?
Rs. 10/-

Which copy of the MO issue journal is treated as Audit copy?
First copy

What is the maximum amount up to which a  VP letter can be booked?
Rs 5,000/-

VP charges to be collected on a letter VP for Rs.20 /-:
Rs. 2.00

VP charges  on a letter VP  for Rs.100/- is:
5.00

Which document will be used for preparing Insured bundle?
Registered list

What is the form number for preparing Money order issue journal?
MO-2

What is the commission for sale of a postal order denomination of Rs.100/- ?
Rs.10/-

What is the fee for issue of Postal identity cards?
Rs.9/-

What is the maximum weight limit for an ordinary parcel (URP) ?
4 kg

What is the Annual fees for renting a post Box?
Rs.150/-

In which list High Value Money Orders are invoiced when received for payment ?
MO-75

How many copies of SO slip will be prepared at the HO?
In duplicate

What is the age criteria for joint holder(spouse) in case of joint SCSS account ?
No age criteria for joint holder

What is the maximum amount up to which Protected Savings scheme benefit will be extended?
Rs. 50/-

Fee for transfer of a SCSS account from one PO to another for first transfer:
Rs.5/- per lakh

What are the documents required for opening of SCSS  account?
Age proof, ID proof and Address proof

What is the fee for issue of duplicate Passbook for the second time in case of SCSS account?
Rs. 20/-

What is the fee for issue of duplicate at SB passbook?
Rs.10/-

What is the fee for issue the fresh passbook in lieu of used one?
No fee

Where are all saving certificate printed?
Government of India security press, Nasik

What is the fee for issue of Identity slip of KVP denomination of Rs. 10,000?
No fee

What is the fee for cancel or variation of nomination in respect of savings certificate ?
Re.1/-

Fee for pleding NSC VIII issue certificates denomination of Rs.100/-  and Rs. 1,000/- :
Rs.10/-

What is the period of non encashability in the respect of KVP?
2 1/2 years

Which form of application will be used for pledging of certificates as security?
NC 41

Application used for transfer of certificate from one person to another person :
NC 34

To whom a Kisan Vikas Patra can be pledged as security:
a)President of India
b) Governor of a State
c) Reserve Bank of India

Which document is must when a BO bag is sent from Account office to Branch office?
BO Slip

BPM will issue the receipt to the customer while booking  the money order from this receipt book:
MS 87(a)

Previous Bits from Paper 1 of IPO Exam-2011

What is the maximum limit for which an insured article containing other currency notes booked in departmental post offices?
Rs.1,00,000/-

What is the maximum limit of a VP article booked in a departmental post office ?
Rs.5000/-

What is the maximum weight of a book post containing periodical ?
5 kgs

A sample packet weighing 80 gram prepaid with postage of Rs.4.00 is charged on delivery as follows
Rs.6.00

Which office maintains the philately account ?
Philatelic Bureaux

For "Packets of Newspaper" to be delivered at the addressee's residence this is necessary
A) Postage on such a packet is prepaid at the rate calculated on each copy contained in the packet
B) Postage at the rate prescribed for book packets

Where is the facility of the foreign philatelic Deposit Account service is available to foreign collectors? Mumbai GPO

These will be delivered through post Box:
Only fully paid unregistered articles of the letter mail

What is the maximum limit for which an insured article booked in Branch Post offices?
Rs.600/-

Postcard with postage prepaid 25 paise is charged on delivery as follows :
Rs. 1.00

What is the postage required for Book Packet containing 10 marriage invitation cards weighing 180 grams ?
Rs. 13.00

In which Post offices articles can be insured ?
All post offices

Camp bag of higher officers booked as letter mail will be charged as follows
Letter mail charge + Registration charge

Who will issue License to franking Machine ?
Divisional head / Divisional Superintendent.

What is the total postage required for value payable letter weighing 100 grams and VP of Rs.400/- to Mumbai GPO ?
Rupees 47.00

What are all the items that can be sent by parcel post ?

Anything except articles the transmission of which is prohibited.

What is the maximum weight of a registered parcel that can be booked in a departmental post office?
20 kgs

Maximum weight of a letter is :
2 kgs

How many types of anticipated endowment insurance policies are there?
Two types ,15 year and 20 years policies.

What is the maximum weight of a book packet ?
5 Kgs

What is the procedure for posting Inland unregistered Parcel?

It should be handed over across the counter.

Name the meters available in franking machine :

Ascending metre and descending metre

How many children " Children policy " of PLI provides insurance cover ?

It covers two children of the policyholder

What is the postage required for posting of Registered Newspaper weighing 50 gram by air?
25 paise and air surcharge of Rs. 2.00

What is the fee for acknowledgement of a registered article ?
Rs.3.00

What is the maximum weight of the bulk bag as for foreign post is concerned?
Each bag shall weigh not less than 5 kg can not more than 30 kgs.